Furniture List Confirmation
You confirm the furniture pieces, quantities, dimensions, and special handling notes before pickup begins.
Shipping, Customs & White-Glove Delivery
From furniture list confirmation to packing, freight, customs clearance, truck delivery, and installation — we manage the full international delivery process for you.
Get QuoteList → Packing → Freight → Export → Ocean → Customs → Delivery → Installation
Process Overview
The full delivery path, at a glance
Warehouse Pickup & Protective Packing
We coordinate pickup and prepare furniture for international transit, not just local delivery.
Freight Coordination
We help align shipment method, route, schedule, and handoff details with freight partners.
Export Declaration
We help organize shipment information, packing list, invoice, and required export materials.
Ocean Shipping
The shipment moves by sea with key milestones and estimated arrival timing coordinated along the way.
Customs Clearance
After arrival, we help coordinate customs-related documents and broker communication when needed.
Truck Delivery to Site
Cleared furniture is delivered by truck to the project address according to site readiness and access.
Installation & Final Placement
When included, the team carries items inside, places them, installs applicable pieces, and clears packaging.
Step by Step
The full delivery process
Each step is shown with a real photo from our process. Where more documentation exists, an image group below the step shows how it plays out on the ground.
01
Furniture List Confirmation
You send the confirmed furniture list before pickup begins. We use it to understand item type, quantity, dimensions, material, approximate value, and any fragile or oversized pieces.
02
Warehouse Pickup & Protective Packing
We coordinate pickup from the warehouse and arrange packing based on furniture type. Fragile, oversized, or high-value pieces may need added wrapping, reinforced protection, or wooden crates.
03
Freight Coordination
After packing details are confirmed, we coordinate with freight partners on shipment method, route, schedule, and required handoff information.
04
Export Declaration
Before the shipment leaves origin, we help coordinate export declaration materials, including product information, packing list, invoice, and other required documents.
05
Ocean Shipping
Once the shipment is released for departure, the goods move by ocean freight. We help keep your project aligned with key shipping milestones and estimated arrival timing.
06
Customs Clearance
After your shipment arrives in the destination country, customs clearance is required before goods can be released. We help coordinate with the customs broker and provide shipment details when needed.
07
Truck Delivery to Site
After customs release, we arrange truck delivery from the destination warehouse or port area to your project address. Delivery timing is planned around site readiness and building access.
08
Installation & Final Placement
When included in your project scope, the team carries furniture into the home, places items in the correct rooms, completes applicable installation or assembly, and clears packaging materials.
Why It Matters
Why protective packing matters
International shipping isn't local delivery. Your furniture moves through warehouse handling, container loading, ocean freight, customs clearance, and truck delivery before it reaches your door — and different materials need different packing.
Upholstery
Dust, scuff, and compression protection.
Glass & Mirrors
Corner guards, foam, and wooden crating.
Stone & Marble
Crack, crush, and vibration protection.
Hardware & Small Parts
Individually packed and matched to furniture ID.
Before We Ship
What we confirm before shipping
✓Furniture list confirmed
✓Dimensions and quantities reviewed
✓Fragile items identified
✓Packing method confirmed
✓Wooden crates arranged when needed
✓Packing list and invoice prepared
✓Delivery address confirmed
✓Site access details collected
Your Part
What you need to provide
Confirmed furniture list
Product photos or links
Dimensions / quantities
Destination address
Contact person
Delivery timeline
Building access details
Special handling notes
The Risks We Manage
What this service helps you avoid
Missing items before pickupWeak packing for international transitExport declaration delaysCustoms clearance delaysNo shipment visibilityFailed delivery appointmentFurniture stuck at warehouse/portDelivery without installationPackaging waste left behind
FAQ
Questions clients usually ask
When does the delivery process start?+
It begins once your furniture list and destination details are confirmed.
Can fragile furniture be shipped internationally?+
Yes. Glass, stone, and mirrored pieces are packed with corner protection and wooden crating built for ocean transit.
Do you coordinate customs clearance?+
Yes. We handle the paperwork and warehouse steps needed to clear customs at the destination.
Is white-glove delivery included?+
Yes. Installation and placement inside your home are part of the standard process.
What if my building has strict delivery rules?+
Share access details in advance — service elevators, loading dock hours, or permits — and we'll plan the delivery around them.
Who pays duties, taxes, or storage fees?+
These are billed separately from the delivery service; we'll flag them during quoting.
Send your confirmed furniture list. We'll map the delivery path.
Share your furniture list, destination, timeline, and access details. Arcaya will help coordinate pickup, packing, freight, export declaration, ocean shipping, customs clearance, truck delivery, and installation.
Get Quote